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Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.

Ronald C. Dunn

Office: (412) 922-1126 x114

Ron began his insurance career as an ERIE claims adjuster in 1974. In 1981, he became an independent agent and opened The Ron Dunn Agency. Ron continues to play an active role in the agency writing and servicing both personal and commercial insurance.

William Dimond

Managing Partner
Office: (412) 922-1126 x116

In 1990, Bill began his career interning for The Erie Insurance Group in the Commercial Underwriting Department. By 1991, he had become a licensed agent of the Ron Dunn Agency. He earned his LUTCF (Life Underwriter Training Council Fellow) designation and holds Property & Casualty and Life & Health Licenses. Bill has held the position as the Agency’s Managing Partner for over 15 years. Besides overseeing all aspects of the agency’s operations, Bill also specializes in commercial insurance.

Ronald C. Dunn Jr.

Sales Manager
Office: (412) 922-1126 x120

Ronnie began full time at the Ron Dunn Agency in 2006 after graduating from Duquesne University. In 2010, he expanded his portfolio to include Life & Health. Ronnie now oversees and manages the sales of the personal lines team.

Courtney Wilding

Operations Manager
Office: (412) 922-1126 x119

Courtney joined the Ron Dunn Agency in May 2010 as a Customer Service Representative. She brought over twelve years of Customer Service and Operations/Compliance Management experience from her prior work in the Pre-Employment Background Screening Industry. Courtney was licensed to write Property and Casualty Insurance in July 2010. Then, in December 2013, she was also licensed to write Life, Accident and Health Insurance coverage. She specializes in writing and servicing Personal Insurance and streamlining Agency Operations to ensure efficiency.

Kelly Schultz

Commercial Department Manager
Office: (412) 922-1126 x124

Kelly began her career in insurance in November 2012, becoming a licensed Property & Casualty Agent in May 2013. She joined the Ron Dunn Agency in September of that year as a Customer Care Specialist and licensed Agent, specializing in Personal Lines Insurance. In March 2022, she accepted a position as the Commercial Department Manager. Kelly will be responsible for procuring the most comprehensive and cost-effective coverage for the needs of our Commercial clients.

Molly Dimond-Stephany

Account Executive
Direct: (724) 591-5782 x148

Molly began her career with the Dunn Agency in 1993 after graduating from Washington & Jefferson College. Shortly thereafter Molly became a licensed Property & Casualty Agent and a Life and Health Agent. She earned her Property & Casualty Broker License along with an LUTCF designation.

Christine O'Halek

Agency Controller

Christine has been associated with the Ron Dunn Agency since 2009 and actively manages the Agency’s accounting and financial needs

Tina R. Wilson

Tina R. Wilson

Personal Lines CSR
Office: (724) 378-8540 x140

Tina began her career as a Customer Service Representative with the Zelasco Insurance Agency in 2007. She then became licensed in Property and Casualty Insurance in 2009. She brings over 7 years of office experience to her role from her prior work as a legal secretary. Tina writes and services personal lines insurance for the Agency.


Pittsburgh, Pennsylvania Insurance Agent

Julie Killcrece, CISR

Commercial Lines CSR
Office: (412) 922-1126 x136

Julie joined the Ron Dunn Agency in September 2016 as a Commercial Lines Account Manager. Julie has been in the insurance business since January of 1989. Starting as a secretary and rapidly advancing to a Commercial Property and Casualty Account Manager. Julie earned her CISR (Certified Insurance Service Representative) certification over 15 years ago and still keeps this certification up to date. Julie specializes in commercial lines for the agency.

Brad Olson

Brad Olson

Agent/Office Manager - Lawrence County
Office: 724-598-7920 ext. 123

After a career as Vice President of Sales in the food industry, Brad joined MCM insurance in 2007 as an Insurance Agent. He currently is the New Castle Office Manager and when he isn’t in the office, he enjoys golfing and spending time with his grandchildren.

Chris Richards

Chris Richards

Commercial Lines CSR
Office: 724-598-7920 ext. 122

Chris began his insurance career with Insurance Solutions Group, Inc., a partner of the Ron Dunn Insurance Agency, in November 2015. Chris graduated from the Indiana University of Pennsylvania in 2012. Prior to beginning his insurance career Chris worked in the Security Clearance/Background Investigations field at U.S. Investigation Services and CACI International. Chris is licensed to write and service Life, Accident and Health insurance coverages. He is also actively working toward obtaining his license to write Property & Casualty Insurance.


Will Dimond

Personal/Commercial Lines CSR
Office: (412) 922-1126 x121

Will began his career with the Agency as an intern during the summer of 2019. During that time, he worked in marketing while pursuing his Property & Casualty + Life, Accident, & Health Licenses. Upon graduating with his Bachelor’s in Business Management & Marketing from Duquesne University, Will joined the Agency full-time as a Commercial Account Manager. In his current role, he specializes in providing sound advice for our clients while also identifying new business opportunities to expand our client base.

Photo of Drew Dimond

Drew Dimond

Personal Lines/Life CSR

Drew joined the agency as a Personal Lines Assistant in the Winter of 2022, focusing on supporting agency operations and assisting clients with their personal line coverage needs. After graduating from Duquesne University majoring in Business Administration and professional selling, Drew joined the agency full-time and obtained his Property and Casualty license. He also is licensed in Life, Accident, and Health Insurance and serves as a personal/life lines agent.

Shari Piccolo - Ron Dunn Agency

Shari Piccolo

Personal Lines CSR

Shari joined the Ron Dunn Agency in November of 2023. Prior to this, she held roles as a finance manager in various car dealerships, including Kenny Ross, Cochran, and Ron Lewis Automotive. In April 2021 Shari joined Stephanie Sye as an office manager and obtained her PA Property and Casualty License in October of 2022. Now Shari works as a Personal Lines CSR/Agent helping our personal lines customers with their insurance needs. Shari is also a licensed and appointed Notary in the State of Pennsylvania.

Stephanie Sye - Ron Dunn Agency

Stephanie Sye

P&C, Life/Heath, Medicare Sales

Stephanie joined the Ron Dunn Agency in November of 2023. Before this she had 10 years of experience in the insurance industry, obtaining her Property and Casualty license as well as her Life, Accident, and Health License. Stephanie specializes in life insurance and Medicare insurance, dedicating over 400 hours to specialized training, specifically Medicare Supplements and Advantage plans. Stephanie now serves as a Personal, Commercial, & Life lines agent and takes pride in guiding individuals through their life transitions and helping them determine their specific insurance needs.

Carolyn Kinneman Headshot

Carolyn Kinneman

Administrative Assistant
Office: 412-922-1126 ext. 118

In February 2024, Carolyn joined the Ron Dunn Agency as a Customer Service Representative, bringing over 15 years of experience as a Professional Administrator specializing in Human Resources, Marketing, and Event Planning. Currently, she is pursuing a PA Property and Casualty License, aiming to transition into an Insurance Agent role. Beyond her professional endeavors, Carolyn is committed to her family and community, serving as a Wellness Mentor and Fitness Trainer to strengthen the health and happiness of those around her.

Mia Vok Headshot

Mia Vok

Administrative Assistant
Office: (412) 922-1126 ext. 126

Mia joined the Agency in March 2024 bringing with her over five years of customer service experience. She most recently worked for AAA doing title work, processing, and customer service. She is also a certified Notary for the State of Pennsylvania. Mia is currently enrolled in school to major in accounting/business and is working toward her property and casualty insurance license to service the needs of our customers.