Courtney joined the Ron Dunn Agency in May 2010 as a Customer Service Representative. She brought over twelve years of Customer Service and Operations/Compliance Management experience from her prior work in the Pre-Employment Background Screening Industry. Courtney was licensed to write Property and Casualty Insurance in July 2010. Then, in December 2013, she was also licensed to write Life, Accident and Health Insurance coverage. She specializes in writing and servicing Personal and Commercial Insurance for the agency.